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Treatment Coordinator

Treatment Coordinator

A Treatment Coordinator's main priority is to not only be the best part of our patient's day, but to see their assigned patients in a timely manner, while creating the most special patient experience and connection. The Treatment Coordinator's main goal is to convert as many patients as possible.

 

We are looking for people who are:

  • Flexible
  • Committed
  • Improvement focused
  • Team focused
  • Fun
  • Curious
  • Relationship focused
  • Listeners who relate with people
  • Self-Starters
  • Eager to learn new skills

Essential Job Functions:

  • Responsible for seeing every consultation in your assigned column throughout the day. These consultations may vary between New Patient Exams, Observations, Conferences, Treatment Summaries, Re-Treat Exams, and Re-Exams.
  • Responsible for making sure you complete all necessary duties from the previous consultation before moving on to the next patients, keeping your time limit to the allocated appointment time templated.
  • Convert as many patients as possible into same day starts as SDS are part of our culture. If a patient cannot start same day, then it is your responsibility to schedule their next appointment before they leave the office!
  • Must have a knowledge and understanding of all orthodontic appliances and procedures recommended throughout treatment. (Expanders, Bracket Types, Extractions/Exposures, Bite Correctors, Interproximal Reduction, etc.)
  • Responsible for documenting all details from the consultations in the patient's chart.
  • Responsible for writing up and reviewing financial arrangements, proposals and autopayments as well as taking down payments for your same day starts. You must be comfortable discussing/handling money and be very detailed when taking payments and what the terms cover prior to receiving final signatures from the responsible party.

*Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

 

Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Mid to Senior Level

Job Function : Sales

Contact Information : amoore@southernop.com

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