At Lumina Coffee Company, our mission is to create an exceptional experience for every guest through quality coffee, genuine hospitality, and teamwork. As a shift manager, you'll lead by example, support your team, and ensure each shift runs smoothly.

Responsibilities

- Lead and support team members.

- Deliver outstanding customer service and create a welcoming environment for every guest.

- Delegate tasks and keep the team productive during both busy and slow periods.

- Ensure cleanliness, organization, and food safety standards are consistently maintained. 

- Open and/or close the store, including cash handling, deposits, and end-of-day reconciliation. 

-Train, coach, and encourage the team members while promoting a positive work environment. 

- Ensure all company policies and procedures are followed throughout the shift.

- Handle any and all customer concerns professionally and resolve issues when the arise. 

Qualifications

- Previous coffee shop, restaurant, or customer service experience preferred.

- Prior leadership or supervisory experience is a plus.

- Strong communication and problem-solving skills.

- Ability to multitask and remain calm in a fast-paced environment.

- Reliable, punctual, and dependable.

What We're Looking For

We're looking for someone who leads with humility, works hard, and serves others well. The ideal candidate takes initiative, enjoys developing others, and helps create a positive culture where both guests and team members feel valued. They set the tone for each shift by staying organized, encouraging their team, and maintaining high standards without losing sight of genuine hospitality. 

How to Apply

1.) Go to www.luminacoffee.co and submit an application on our website.

2.) Send your resume to mykel@luminacoffee.co.