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Retention Assistant

Retention Assistant

Retention Assistant

Job ID: 271552

Location: GHC - Cartersville Instr. Site

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.

We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 Aspen Prize for Community College Excellence.

Job Summary

This position is responsible for researching, planning, and executing effective strategies and programs. These strategies and programs will lead to enhanced retention and student success for students from populations and/or courses that would benefit from additional academic support as identified in institutional data sets.


• Coordinates with AVPARR, faculty and Learning Support Coordinator to meet supplemental instructional needs and reports on enrollment and retention data.

• Manages, supervises, trains and reports on the college's Early Alert System.

• Monitors individual student academic advancement on an ongoing basis and connects students with intervention support services thought the use of early intervention processes.

• Communicates with faculty and staff to develop and maintain academic support programs that assure student success.

• Works with AVPARR and academic support services, college staff, and faculty to develop and implement retention initiatives and services.

• Develops and implements as appropriate peer coaching models, mentoring models, and learning communities for future programming.

• Collaborates with faculty and staff across campus to develop retention initiatives utilizing academic support services.

• Serves on/chairs committees as necessary.

• Communicates with faculty and staff as retention programming and academic support services are developed and aligned.

• Communicates effectively in a professional, tactful, and courteous manner with students, employees, faculty, and the general public.

• Ensures that all activities are conducted within the established College policies, FERPA guidelines and other applicable laws pertaining to employment and education.

• Performs assigned responsibilities, other related duties, and tasks according to established practices, procedures, techniques, and standards safely and with minimal supervision.

Required Qualifications

• Knowledge and level of competency commonly associated with the completion of an associate degree in a course of study related to the occupational field

• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one (1) year

• Equivalent Combination of Experience and/or Education ' two (2) years

• Possession of or ability to readily obtain a valid driver's license for the type of vehicle or equipment operated

Proposed Salary

$18.00 per hour

Required Documents to Attach

• Resume

• Cover letter

• Attach unofficial transcripts if applicable

Knowledge, Skills, & Abilities

• Knowledge of college and department policies, procedures, and practices with the ability to answer work related questions;

• Knowledge of the Family Educational Rights and Privacy Act (FERPA), and other applicable laws pertaining to employment and education;

• Ability to present materials effectively to individual students or groups;

• Working knowledge of ADA regulations with regards to making referrals and providing necessary accommodations.

• Ability to plan, organize and implement assigned responsibilities and to work well under pressure to meet deadlines;

• Ability to participate as a team member

• Ability to understand and interpret rules and regulations

• Ability to adjust to change

• Ability to prepare and analyze financial reports

• Ability to handle confidential material judiciously

• Ability to work accurately and efficiently in a fast-paced environment with frequent interruptions

• Ability to use independent judgment and discretion

• Ability to manage multiple projects

• Skills in budget development and management

• Skills in organizing, analyzing, and planning

Apply Before Date

Application Deadline: Applications will be accepted until filled.

Contact Information

For more information or questions about a job posting, please contact Human Resources by email at mailto:

For technical support, please contact the Shared Services Center at (877) 251-2644 or mailto:

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Additional Info

Contact Information : (800) 311-0563

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