Reports to:                  Property Manager

Work Schedule:           Full Time

Status:                          Regular Position

Wage/Hour Laws:        Non – Exempt

Position Summary

The Assistant Property Manager, under the supervision of the Property Manager, is responsible for the day-to-day operations of the office.  This employee, along with the Property Manager, is responsible for marketing and maintaining the property. 

Major Duties and Responsibilities

Assists with leasing apartments, move-ins and move-outs.

Maintains waiting list database, filing system and leasing and occupancy reports.

Maintains tenant files and assists with tenant concerns and complaints.

Prepares work orders for completion by maintenance staff.

Accept applications in accordance with NWGHA policy; make follow-up calls for incomplete applications.

Assists the Property Manager with the recertification process, ensures that changes in the re-certification software program, HUD updates, and billings to HUD are implemented in a timely manner.

Assist Property Manager with showing vacant apartments.

Maintains all office procedures, files and records, reports and systems as are needed to manage the community according to the policies and procedures of NWGHA and HUD regulations.

Answer telephone inquiries and maintain inventory of office supplies.

Assists Property Manager with collection of monthly rent & processing deposits.

Prepares documents for processing by accounting for the sites in an administrative capacity.

     Assist with move-in, housekeeping and pest control inspections of all units in accordance with NWGHA housekeeping policies and UPCS standards. 

    Work closely with the Property Manager and the Director of Housing in creating and implementing marketing strategies to help maintain established            occupancy standards.

     Assist with work orders for repairs and damage as needed.

Follows up with applicants to ensure a timely move‐in.

Fill-in for Property Manager in their absence.

Additional duties as assigned by management.

Integrity and Trust – Show consistency between words and actions.

Protect confidential and sensitive information.

Effectively handles emotions, including anger and frustration.

Ethics and Values – Engages in open and honest dialogue with others. 

Treat all individuals (residents, staff and guests) respectfully, professionally and fairly.

Customer and Team Focus – Establish and maintain effective customer relationships. 

Demonstrates effective customer relationships. 

Education

High school diploma or equivalent is required, preferably a two-year degree from an accredited college/university.

Supplemented by courses in typing and general clerical work.  In addition, courses or experience related to dealing with the public of some equivalent combination of education, training, and experience.

Special Requirements

• Possession of a valid State of Georgia Driver’s License.
• Ability to be insured under the Authority’s vehicle policy.