Practice Manager duties and responsibilities

A Practice Manager performs many leadership, organization, and decision-making tasks to maintain and grow the medical practice they work for. Their duties and responsibilities often include:

• Establish and implement effective workplace procedures
• Ensure policies and best practices are up to industry standards and government regulations
• Hire, train, and monitor administrative staff
• Organize patient records using electronic health records keeping
• Supervise daily practice operations such as billing, debt collections, security, and occupational health and safety
• Monitor the inventory for medications and medical equipment and organize for resupply
• Interact with patients and address their complaints 
• Coordinate regular staff meetings and performance reviews
• Collaborate with Providers to develop business strategies and patient services

Practice Manager skills and qualifications

A Practice Manager is a healthcare professional with a business background who uses industry knowledge, soft skills, and technical abilities to handle the day-to-day elements of medical office management. These skills and abilities include:

• Strong interpersonal and communication skills to effectively communicate with medical providers, other medical professionals, office personnel employees, and patients

• Excellent analytical and problem-solving skills

• Computer literacy and knowledge of relevant health care and administrative software

• Good leadership, motivation, training, and goal-setting skills

• Financial and accounting skills

• In-depth knowledge of healthcare finance best practices and standards

• Organization and time management skills

• Understanding of health and safety standards in the medical industry