Location: Rome, Georgia
Schedule: Full-Time

Send Resume to: Info@mindsetbodyreset.com

About Us

Mindset & Body Reset is a rapidly growing integrative practice that bridges mental and physical health through a root-cause approach. Our team is transforming patient care by combining conventional medicine with functional and holistic strategies to improve mind, body, and soul. We’re expanding fast — and we need a Business Operations Manager who can keep pace, stay organized, and provide exceptional practice support in a dynamic environment.

Position Summary

We are looking for a Business Operations Manager who can take ownership of the day-to-day operations and help us grow strategically. This is not a sit-back-and-manage role. This is a hands-on leadership position for someone who can build systems, hold a team accountable, and keep the business running efficiently while we scale. If you thrive in fast-moving environments, love structure, and know how to turn chaos into systems—keep reading.

Key Responsibilities

Operations & Workflow

• Oversee daily clinic operations (front desk, MAs, scheduling, patient flow)
• Optimize workflows in EMR and ensure consistency across staff
• Identify inefficiencies and implement solutions that actually stick

Team Leadership

• Manage and support front office and clinical support staff
• Hold team accountable to performance standards and expectations
• Lead by example—professional, responsive, and solution-focused

Growth & Strategy

• Help implement expansion into primary care and DPC model
• Support employer partnerships and corporate wellness initiatives
• Track KPIs (visits, revenue, collections, patient retention)
• Execute a strategic marketing plan for community and employer initiatives 

Patient Experience

• Ensure high-quality, consistent patient experience from first call to follow-up
• Troubleshoot issues quickly and professionally
• Maintain the standard of care that sets us apart

Financial & Administrative Oversight

• Monitor billing workflows, collections, and operational costs
• Work alongside leadership and CPA to ensure financial efficiency
• Oversee vendor relationships (labs, supplements, services)

Qualifications

Required: 3+ years of experience in a busy medical setting. 

• Experience in medical practice operations (required)
• Strong leadership and team management skills
• Experience with EMR systems
• Understanding of billing, collections, and clinic workflows
• Ability to manage multiple moving parts without dropping the ball
• Growth mindset—this practice is expanding, and we need someone who can grow with it

Why Join Us

• You’ll be part of building something—not just maintaining it
• You’ll work directly with leadership, not buried in layers of management
• You’ll help shape how healthcare should be delivered
• You’ll have real influence on operations, systems, and growth

Schedule & Compensation

• Full-time, Monday–Friday
• Competitive salary based on experience
• Opportunities for growth as the practice expands

How to Apply

Send your resume and a brief note answering this question:

“Tell us about a time you improved a broken system or workflow—what was wrong, and what did you do to fix it?”