Front Desk / Patient Communications Specialist
Front Desk / Patient Communications Specialist
Location: Rome, GA
Single Doctor, single location Oral Surgery Office
Greet patients as they enter.
Input patient information- includes scanning and attaching all files to chart, entering copy all insurance information
Copy and update any forms
Make all marketing flyers
Keep list of needed items for new patient gifts so they can be ordered.
Make new patient bags
Help with mailing monthly statements
Maintain a clean work environment
Stock coffee bar
Help with cleaning schedule and supply list for to order
Scan all charts / consents/ documents after notes have been entered into charts.
Scan and attach any and all information to patients’ charts. Not limited to consents and forms.
Get any referrals and x-rays needed from referring offices.
Check patient manager regularly for patient messages.
Call and confirm verbally all patients (especially IV Sedations are confirmed and instructions have been gone over at least 24 hours prior to day of procedure)
Make sure to fill any spots on schedule that are open if someone cancels
Confirm pre-operative oral sedation taken (if IV or N2O premed)
Confirm pre-operative antibiotic rinse before implant procedures
Blood thinner clearances & reminders
Send patient EMR notes to referring providers after visit complete
MUST BE DEPENDABLE AND HAVE MEDICAL OR DENTAL OFFICE EXPERIENCE
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Additional Info
Job Type : Part-time, Full-Time
Education Level : High School
Experience Level : Mid to Senior Level
Job Function : Customer Service
Contact Information : Ashley Chambers chambersromegaoralsurgery@gmail.com (706)234-0718