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Front Desk Coordinator – Medical Practice

Front Desk Coordinator – Medical Practice

Mindset & Body Reset is an integrative mental health and wellness practice dedicated to treating the whole person—mind, body, and spirit. We pride ourselves on creating a welcoming environment for patients while delivering excellent, compassionate care.

We’re seeking a dependable, friendly, and customer service–focused Front Desk Coordinator to be the first point of contact for our patients. If you love helping people, thrive on multitasking, and enjoy keeping things running smoothly, this role is for you.


Key Responsibilities

  • Greet patients warmly, ensuring a positive and professional first impression.

  • Answer and route phone calls, return voicemails, and respond to emails promptly.

  • Schedule, confirm, and reschedule patient appointments with accuracy.

  • Check patients in and out, collect payments, and verify insurance information.

  • Maintain patient confidentiality while handling sensitive information (HIPAA compliance).

  • Support providers by preparing daily schedules, organizing paperwork, and assisting with administrative tasks.

  • Manage office flow, ensuring patients are seen on time and providers are supported.

  • Handle multiple tasks calmly and efficiently in a fast-paced environment.


Qualifications

  • Previous experience in a medical office or customer service role preferred.

  • Excellent communication and interpersonal skills—professional, compassionate, and approachable.

  • Strong organizational and multitasking abilities.

  • Dependable and punctual with a high level of attention to detail.

  • Comfortable with computers, scheduling systems, and basic office technology.

  • Knowledge of medical terminology or EHR systems a plus (but not required—training provided).


What We Offer

  • Competitive pay based on experience.

  • Supportive, team-oriented environment.

  • Opportunities to grow with an innovative, patient-centered practice.

  • The satisfaction of making a difference in patients’ lives every day.


How to Apply:
Please submit your resume and a brief cover letter explaining why you’d be a great fit for our team to info@mindsetbodyreset.com.

Additional Info

Job Type : Full-Time

Education Level : Associate Degree

Experience Level : Mid to Senior Level

Job Function : General

Contact Information : 7064065093

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