Front Desk Coordinator

Mindset & Body Reset

Mindset & Body Reset is seeking a friendly, dependable, and highly organized Front Desk Coordinator to join our growing medical practice.

This position is the first point of contact for our patients and plays an important role in setting the tone for their experience. We are looking for someone who is professional, welcoming, efficient, and comfortable working in a busy medical office.

Previous medical office experience is strongly preferred.

Responsibilities

Greet and check in patients in a warm, professional manner

Verify patient demographics and insurance information

Ensure required paperwork and forms are completed

Collect copays, deductibles, and patient balances as applicable

Answer incoming calls and route them appropriately

Schedule and confirm appointments

Monitor patient arrivals and communicate with clinical staff

Scan and upload documents into the electronic medical record

Assist with medical records and general clerical duties

Maintain patient confidentiality and HIPAA compliance

Keep the front desk and reception area clean, organized, and professional

Work closely with providers, medical assistants, check-out staff, and administrative team members

Assist with other front-office responsibilities as needed

Qualifications

Medical office or healthcare experience preferred

Experience with EMR systems, scheduling, and insurance verification is a plus

Excellent customer service and communication skills

Strong computer and clerical skills

Detail-oriented and highly organized

Able to multitask in a busy environment while maintaining accuracy

Dependable with strong attendance and work ethic

Professional, positive, and compassionate with patients

Team-oriented and willing to step in when something needs to be done

About Mindset & Body Reset

Mindset & Body Reset provides comprehensive healthcare with a focus on treating the whole person. Our services include mental health, primary care, functional nutrition, metabolic health, and lifestyle-focused care.

We want every patient who walks through our doors to feel welcomed, respected, and cared for. Excellent patient care starts at the front desk, and our Front Desk Coordinator is an important part of creating that experience.

To apply, please send your resume to info@mindsetbodyreset.com.