Job Title: Floyd CASA Advocacy Coordinator

Reports to: Floyd CASA Program Manager

Function:       The Advocacy Coordinator is primarily responsible for the administrative case management of open dependency court cases serviced by CASA volunteers. In doing so, the Advocacy Coordinator provides supervision and direction to CASA volunteers and ensures volunteer compliance with Agency policies. The Advocacy Coordinator collaborates with the CASA Program Manager to screen potential volunteers, assists in various aspects of volunteer advocate training, and ensures that the educational needs of all client youth are met. The Advocacy Coordinator is also one of the pre-service trainers for CASA volunteers as well as a leader of ongoing training for existing CASA volunteers.  

Required Qualifications:   

B.S. or B.A. in a related or useful field.

Experience with volunteer and/or personnel management.

Excellent communication skills, both written and verbal.

No criminal convictions of child abuse or violent crimes.

Desired Qualifications:       

Working knowledge of CASA and services provided.

Diversity Equity Inclusion Belonging training and experience.

Experience with CPRS or client-services database(s).

Position Responsibilities:

1. Supervision, support and management of volunteer advocates and their assigned cases.
2. Maintain organized, accurate and up-to-date physical and electronic case records in compliance with Agency protocols, ensuring data integrity for reporting needs.
3. Support volunteer advocates in the completion of court-mandated duties, including, but not limited to, developing and submitting monthly contact logs, court reports and case plans and participating in court hearings and case meetings.
4. Exercise discretion and independent judgment to assist advocates in creative problem solving, utilizing agency and community resources and ensuring accuracy and consistency with dependency permanency planning law and best practices
5. Facilitate and mediate relationships between advocates and professionals, family members, and others as needed.
6. Assess and strategically match advocates with cases in a timely manner.
7. Maintain monthly minimum contact with advocates, providing coaching and advice tailored to individual case and volunteer needs.
8. Identify and share information about specialized services and resources with advocates and CASA staff.
9. Annually evaluate advocate performance in the fulfillment of their duties.
10. Provide assistance with the recruitment and training of new advocates and the continuing education and retention of established advocates.
11. Establish and maintain effective, collegial working relationships with CASA staff, board, and volunteers, as well as with representatives of the respective courts, attorney panel, education service providers and other community service providers and entities.
12. Participate in agency fundraisers and outreach efforts.
13. Other duties as assigned; non-essential job duties, non-related responsibilities and other tasks as required by the CASA Program Manager or Harbor House Executive Director.

Applicants who are interested in this position and who possess the minimum requirements should submit via email 1) a letter of interest and 2) a resume, to admin@harborhousega.org, with the subject line CASA Advocacy Coordinator Position.  

Harbor House is committed to providing equal opportunity in its recruitment, hiring and employment practices without regard to race, color, religion, creed, national origin, ancestry, genetic information, disability, sex, sexual orientation, age, military status, veteran status, or status in any group protected by federal, state, and local law. Harbor House is committed to a diverse workforce.