Financial Aid Work Study Student Assistant

Job ID: 268870

Location: GHC - Floyd Campus

Full/Part Time: Part Time

Regular/Temporary: Temporary

About Us

Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.

We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 Aspen Prize for Community College Excellence.

Job Summary

Facilitate the financial aid process as needed (assist at the "One Stop Shop" customer service desk, walk-ins, phones, application processes, events as needed)

Responsibilities

• Assist students and visitors with the financial aid process

• Assist at the "One Stop Shop" customer service counter (Administrative Building-Floyd Campus)

• Answer phones (phone queue and regular phone line)

• Help with FAFSAs and other applications as needed, Verification, checking SCORE, schedule bill, and other basic financial aid processes

• Attend and assist with events (Student Orientation, Financial Aid Preview Days, FAFSA Workshops, New Student Financial Aid Events, and others as needed)

• Attendance at some evening and Saturday events (infrequently) may be required

• Provide excellent customer service

• Participate in any mandatory trainings

• Communicate with supervisor regularly

• Accept feedback and use feedback for growth in the position

• Other duties as assigned

Required Qualifications

• Must be currently enrolled at Georgia Highlands College

• Must be Pell Grant eligible (FAFSA)

• Must be making Satisfactory Academic Progress (SAP)

• Must have an unmet need based on total cost of attendance of student

Proposed Salary

$10.00 per hour,

up to 19 hours per week

Optional Documents to Attach

• Resume

• Cover Letter

Knowledge, Skills, & Abilities

• Education ' High school diploma or equivalent

• Experience ' None, training provided

• Skillful in oral and written communication

• Be able to demonstrate prompt and regular attendance

Contact Information

For more information or questions about a job posting, please contact Human Resources by email at mailto: jobs@highlands.edu?subject=Job%20Opening%20Questions

For technical support, please contact the Shared Services Center at (877) 251-2644 or mailto: oneusgsupport@usg.edu?subject=Job%20Opening%20Questions

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply, visit https://apptrkr.com/5021434

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