Job Title: ADVOCACY COORDINATOR

Function: The Advocacy Coordinator is a full time position primarily responsible for the administrative

case management of the open dependency court cases serviced by CASA. In doing so, the

Advocacy Coordinator provides supervision and direction to CASA volunteers and ensures

volunteer compliance with Agency policies. The Advocacy Coordinator also collaborates with

the CASA Recruiter and Program Manager to screen potential volunteers, assist in various

aspects of volunteer advocate training, and ensure that the educational needs of all client

youth are met. The Advocacy Coordinator is one of the pre-service trainers for CASA

volunteers as well as a leader of ongoing training for existing CASA volunteers.

Required Qualifications:

● B.S. or B.A. in a related or useful field.

● Experience with volunteer and/or personnel management.

● Excellent communication skills, both written and verbal.

● No criminal convictions of child abuse or violent crimes.

Desired Qualifications:

● Graduate-level work in a related or pertinent field.

● Working knowledge of CASA and services provided.

● Diversity Equity Inclusion Belonging training and experience.

● Experience with CPRS or client-services database(s).

Position Responsibilities:

1. Supervision, support and management of volunteer advocates and their assigned cases.

2. Maintain organized, accurate and up-to-date physical and electronic case records in compliance with

Agency protocols, ensuring data integrity for reporting needs.

3. Support volunteer advocates in the completion of court-mandated duties, including, but not limited

to, developing and submitting monthly contact logs, court reports and case plans and participating in

court hearings and case meetings.

4. Exercise discretion and independent judgment to assist advocates in creative problem solving,

utilizing Agency and community resources and ensuring accuracy and consistency with dependency

permanency planning law and best practices.

5. Facilitate and mediate relationships between advocates and professionals, family members, and

others as needed.

6. Assess and strategically match advocates with cases in a timely manner.

7. Maintain monthly minimum contact with advocates, providing coaching and advice tailored to

individual case and volunteer needs.

8. Identify and share information about specialized services and resources with advocates and CASA

staff.

9. Annually evaluate advocate performance in the fulfillment of their duties.

10. Provide assistance with the recruitment and training of new advocates and the continuing education

and retention of established advocates.

11. Establish and maintain effective, collegial working relationships with CASA staff, board and volunteers,

as well as with representatives of the respective courts, attorney panel, education service providers

and other community service providers and entities.

12. Participate in agency fundraisers.

13. Other duties as assigned; non-essential job duties, non-related responsibilities and other tasks as

required by the CASA Program Manager or Harbor House Executive Director.

Send resume and cover letter to: admin@harborhousega.org