We're looking for a motivated, dependable, and customer-focused Assistant Store Manager to join our brand-new location on Shorter Ave in Rome, GA. This is an exciting opportunity to help shape a growing business while developing your leadership and sales skills in a supportive, team-oriented environment.

At The UPS Store #8071, we’re more than just shipping — we’re a trusted resource for local businesses and everyday customers. We believe in service, integrity, and creating a welcoming space for everyone who walks through our doors.

The Assistant Store Manager plays a key leadership role, supporting the Store Manager in day-to-day operations, team development, and, most importantly, driving sales performance. This role requires a self-motivated individual with a proven track record of consistently meeting or exceeding sales targets, delivering exceptional customer service, and demonstrating effective team leadership.

Key Responsibilities:

• Lead the store in meeting daily, weekly, and monthly sales goals
• Actively sell and upsell products and services (printing, mailboxes, packaging, shipping, etc.)
• Train and coach team members to be confident in closing sales and offering solutions
• Deliver an exceptional in-store customer experience every time
• Assist with scheduling, inventory management, and store operations
• Provide backup support for shipping, printing, mailbox services, and retail operations
• Resolve customer issues with professionalism and a sales-minded approach
• Ensure store cleanliness, organization, and presentation align with UPS brand standards
• Support local marketing efforts and community outreach to grow the business
• Deliver exceptional customer service with professionalism and a positive attitude
• Supervise, train, and motivate staff alongside the Store Manager
• Ensure compliance with UPS brand standards, policies, and procedures
• Maintain accurate cash handling and POS transactions
• Perform and oversee shipping, packaging, printing, and mailbox services

Qualifications:

• High school diploma or equivalent (required); associate or bachelor’s degree a plus
• Bilingual in English and Spanish (required)
• 2+ years of sales experience in retail, service, or business environments
• Previous leadership or supervisor experience preferred
• Demonstrated success in meeting or exceeding sales goals
• Strong communication and persuasive selling skills
• Comfortable using computers, POS systems, and learning new software
• Energetic, coachable, and goal-oriented personality
• Ability to lift up to 50 lbs and work on your feet for extended periods
• Print or shipping industry experience is a bonus

 Join Our Growing Team!