The Accounts Receivable & Member Services Coordinator is responsible for managing all accounts receivable functions, member billing, collections from members, and account reconciliation while delivering exceptional customer service to club members. This position serves as a key point of contact for our membership. The ideal candidate will possess strong accounting skills, excellent communication skills, ability to learn quickly and adapt to new software integrations. 

Essential Duties include but not limited to:

Process and maintain all member account receivable transactions

Generate Monthly member statements and billing notices

Monitor outstanding balances and follow up on delinquent accounts

Post Payments, Credits, adjustments, and account transfers accurately

Reconcile account ledgers and investigate discrepancies

Prepare aging reports and provide updates to management

assist with month end closing procedures related to receivables

Maintain accurate member financial records

Member engagement and customer service

Serve as a friendly and professional point of contact for member account inquiries.