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HCV Specialist Moving To Work

Posted: 08/06/2023

Position Summary
Performs all case management duties associated with rental assistance for such programs as Section 8 Housing Choice Vouchers, Low Income Housing Tax Credit and other programs or projects owned or managed by the Housing Authority. Accurately maintains a caseload of program participants under HUD Section 8 regulations, other program requirements, and Housing Authority policies.
Major Duties and Responsibilities

  • Enters data in computer generating rent, utility allowance and escrow calculations.
  • Assists applicants and participants needing help in finding a satisfactory unit and with other housing related problems.
  • Provides information about other community resources.
  • Maintain contact with participants by phone, mail and in person. Assures that participants are fulfilling their responsibility in providing accurate verification and timely submission of other necessary documents.
  • Performs annual reexaminations as well as computing any interim rent changes.
  • Assists participants complete and sign all papers related to beginning housing assistance, interims, and annual recertifications, explaining in terms they understand to ensure compliance with program rules.
  • Processes requests for Portability (both in and out). Completes all work according to established Housing Authority procedures.
  • Ensures all computer records of all tenants on caseload are accurate and current.
  • Promptly and accurately maintains all file documentation.
  • Performs other related essential duties and tasks as assigned
  • Provides back-up coverage for reception/front desk as needed.
  • Integrity and Trust ? Show consistency between words and actions.
Protect confidential and sensitive information.
Effectively handles emotions, including anger and frustration.
  • Ethics and Values ? Engages in open and honest dialogue with others. 
Treat all individuals (residents, staff and guest) respectfully, professionally and fairly.
  • Customer and Team Focus ? Establish and maintains effective customer relationships. 
Demonstrates effective customer relationships. 
Required Knowledge, Skills and Abilities
  • Knowledge of rental assistance and affordable housing programs.
  • Ability to read and understand technical documentation such as federal housing regulations and associated policies and procedures.
  • Ability to perform and understand basic mathematical calculations such as fractions and percentages.
  • Proven written and verbal communication and interpersonal skills.
  • Reasonable knowledge of the community, social and economic resources available to low income and elderly individuals, with particular emphasis on resources as they apply to housing.
  • Proven skill using computers with emphasis on Microsoft Office.
  • Ability to learn and follow regulations, policies and procedures of the Housing Authority.
Education and Experience
  • Graduated from an accredited college or university, preferably with specialization in social sciences, business or housing.
  • Three years? experience with low-income, senior, or housing related programs.
  • Any satisfactory combination of education, training or experience that provides the required knowledge, skills and abilities.
  • A passing score on a certification examination may be a condition of continued employment in this position.
Special Requirements
  • Ability to be covered under the Authority's fidelity bond.
  • Possession of a valid Georgia Driver's License.
  • $15.00 per hour.