HCV Specialist Moving To Work

Position Summary
Performs all case management duties associated with rental assistance for such programs as Section 8 Housing Choice Vouchers, Low Income Housing Tax Credit and other programs or projects owned or managed by the Housing Authority. Accurately maintains a caseload of program participants under HUD Section 8 regulations, other program requirements, and Housing Authority policies.
 
Major Duties and Responsibilities

• Enters data in computer generating rent, utility allowance and escrow calculations.
• Assists applicants and participants needing help in finding a satisfactory unit and with other housing related problems.
• Provides information about other community resources.
• Maintain contact with participants by phone, mail and in person. Assures that participants are fulfilling their responsibility in providing accurate verification and timely submission of other necessary documents.
• Performs annual reexaminations as well as computing any interim rent changes.
• Assists participants complete and sign all papers related to beginning housing assistance, interims, and annual recertifications, explaining in terms they understand to ensure compliance with program rules.
• Processes requests for Portability (both in and out). Completes all work according to established Housing Authority procedures.
• Ensures all computer records of all tenants on caseload are accurate and current.
• Promptly and accurately maintains all file documentation.
• Performs other related essential duties and tasks as assigned
• Provides back-up coverage for reception/front desk as needed.

• Integrity and Trust ? Show consistency between words and actions.

• Ethics and Values ? Engages in open and honest dialogue with others. 

• Customer and Team Focus ? Establish and maintains effective customer relationships. 

• Knowledge of rental assistance and affordable housing programs.
• Ability to read and understand technical documentation such as federal housing regulations and associated policies and procedures.
• Ability to perform and understand basic mathematical calculations such as fractions and percentages.
• Proven written and verbal communication and interpersonal skills.
• Reasonable knowledge of the community, social and economic resources available to low income and elderly individuals, with particular emphasis on resources as they apply to housing.
• Proven skill using computers with emphasis on Microsoft Office.
• Ability to learn and follow regulations, policies and procedures of the Housing Authority.

• Graduated from an accredited college or university, preferably with specialization in social sciences, business or housing.
• Three years? experience with low-income, senior, or housing related programs.
• Any satisfactory combination of education, training or experience that provides the required knowledge, skills and abilities.
• A passing score on a certification examination may be a condition of continued employment in this position.

• Ability to be covered under the Authority's fidelity bond.
• Possession of a valid Georgia Driver's License.