HCV Specialist Moving To Work
Performs all case management duties associated with rental assistance for such programs as Section 8 Housing Choice Vouchers, Low Income Housing Tax Credit and other programs or projects owned or managed by the Housing Authority. Accurately maintains a caseload of program participants under HUD Section 8 regulations, other program requirements, and Housing Authority policies.
Major Duties and Responsibilities
- Enters data in computer generating rent, utility allowance and escrow calculations.
- Assists applicants and participants needing help in finding a satisfactory unit and with other housing related problems.
- Provides information about other community resources.
- Maintain contact with participants by phone, mail and in person. Assures that participants are fulfilling their responsibility in providing accurate verification and timely submission of other necessary documents.
- Performs annual reexaminations as well as computing any interim rent changes.
- Assists participants complete and sign all papers related to beginning housing assistance, interims, and annual recertifications, explaining in terms they understand to ensure compliance with program rules.
- Processes requests for Portability (both in and out). Completes all work according to established Housing Authority procedures.
- Ensures all computer records of all tenants on caseload are accurate and current.
- Promptly and accurately maintains all file documentation.
- Performs other related essential duties and tasks as assigned
- Provides back-up coverage for reception/front desk as needed.
- Integrity and Trust ? Show consistency between words and actions.
Effectively handles emotions, including anger and frustration.
- Ethics and Values ? Engages in open and honest dialogue with others.
- Customer and Team Focus ? Establish and maintains effective customer relationships.
Required Knowledge, Skills and Abilities
- Knowledge of rental assistance and affordable housing programs.
- Ability to read and understand technical documentation such as federal housing regulations and associated policies and procedures.
- Ability to perform and understand basic mathematical calculations such as fractions and percentages.
- Proven written and verbal communication and interpersonal skills.
- Reasonable knowledge of the community, social and economic resources available to low income and elderly individuals, with particular emphasis on resources as they apply to housing.
- Proven skill using computers with emphasis on Microsoft Office.
- Ability to learn and follow regulations, policies and procedures of the Housing Authority.
Education and Experience
- Graduated from an accredited college or university, preferably with specialization in social sciences, business or housing.
- Three years? experience with low-income, senior, or housing related programs.
- Any satisfactory combination of education, training or experience that provides the required knowledge, skills and abilities.
- A passing score on a certification examination may be a condition of continued employment in this position.
- Ability to be covered under the Authority's fidelity bond.
- Possession of a valid Georgia Driver's License.
- $15.00 per hour.