BITS & Event Support Manager, Office of Information Technology

The BITS and Event Support Manager reports to the Assistant Director of Technical Support within the User Support Office, a department within the Office for Information Technology. This position manages all aspects of the Berry Information Technology Student (BITS) work program and other related student work positions within IT. The BITS program is a dynamic student work apprentice program where college students work in various areas of IT and learn real-world technical skills in an area of their choosing. This position manages the BITS program: oversees yearly interviews and student boot camp; coordinates with track supervisors; communicates with donors, alumni, and Berry departments; and plans events as needed. They also are responsible for monitoring the student work budget for OIT.

Additionally, this position is responsible for providing support for campus events (outside of regular classes) that involve multimedia or IT software, platforms, or equipment. Duties will include training faculty and staff as needed, setup and teardown of equipment, and on-site support of events in special cases. Events may be in person, virtual, or hybrid. After-hours and/or weekend work may be required but are not frequent.

Other duties include maintaining an on-campus learning management system, keeping campus computer labs maintained and stocked with supplies, and serving as a backup to other User Support staff members as needed.

REQUIREMENTS:

• Associate's degree or higher.
• Experience supervising groups, with a preference to experience supervising college students or other young adults.
• Excellent interpersonal communication skills.
• Experience and excellence in customer service.
• Knowledge and frequent use of common computer applications, such as Microsoft Office.

PREFERRED QUALIFICATIONS:

• Bachelor's degree.
• Experience in maintaining and troubleshooting Macintosh computers.
• Experience in maintaining and troubleshooting Windows-based computers.
• Experience with maintaining budgets.

ADDITIONAL INFORMATION:

ABOUT BERRY COLLEGE

Berry is a selective independent college of 2,200 undergraduate students located adjacent to Rome, GA, midway between Atlanta, GA, and Chattanooga, TN. Berry's educational approach deliberately unites challenging academic programs with practical work experience in a residential campus community that encourages faith and emphasizes caring for the needs of others above self. This commitment to an "education of the head, heart, and hands" remains as relevant today as when our founder instilled this ethic more than a century ago. Nationally recognized for quality of learning and quality of life, Berry offers first-rate undergraduate degree programs in the sciences, humanities, arts, and human sciences, as well as undergraduate and master's level opportunities in business and teacher education. The College's stunning 27,000-acre campus affords opportunities that cannot be duplicated elsewhere. Berry's ongoing commitment is to provide exceptional educational experiences to talented students from a wide range of social, racial, and economic backgrounds.

COLLEGE COMMITMENTS

Berry College is committed to recruiting and supporting a diverse faculty and staff. An Equal Opportunity Institution, Berry complies with all applicable laws and provisions prohibiting discrimination in its educational and employment policies. Berry respects the essential dignity of all individuals and accordingly hires and promotes employees without regard to matters of personal identity such as ethnicity, religion, gender, sexual orientation, and political affiliation. Berry College is committed to ensuring facilities, programs, services, and activities are accessible to everyone, including those seeking employment at Berry College. Inquiries about interview or workplace accommodations are welcomed and can be directed to Wayne Phipps, Director of Human Resources, at (706) 290-2698.

APPLICATION INSTRUCTIONS:

Applicants should complete the online application and submit the following: resume, any technical certifications, and a separate statement of equity, diversity, and inclusion, as well as the contact information for three professional references. The job is open until filled. Application review will begin immediately and continue until a qualified individual has been hired.