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Administrative Assistant - Enrollment Management

Administrative Assistant - Enrollment Management

Job ID: 257225

Location: GHC - Floyd Campus

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.

We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 Aspen Prize for Community College Excellence.

Job Summary

This position serves as the point-of-contact for the division and provides routine administrative support to the units within the Enrollment Management Division.


• Responsible for understanding, supporting, and carrying out the college's mission, vision, and values and complying with mandates and regulations of government and accrediting bodies

• Greets and directs visitors, resolves routine administrative issues and answers inquiries concerning activities and operations of the division; drafts or prepares responses to routine inquiries

• Enters class schedules and percentages of technology used into Banner; updates and revises class schedules as appropriate

• Organizes and maintains inventory of Enrollment Management supplies and distributes as needed

• Prepares requisitions and orders for Enrollment Management units, maintains purchase and budget records; assists in developing and monitoring the division budget(s); reconciles monthly statements; assists in developing and monitoring the division budget; maintains purchasing records; State Purchasing Cardholder

• Serves as a tuition classification officer by processing residency petitions and lawful presence tuition updates

• Serves as a back-up to front-desk staff on the Floyd campus as needed

• Responds to student inquiries submitted to various GHC 411 ticket queues

• Assists in the phone queue as needed

• Serves as a Virtual HUB host for a set number of hours per week and fills in additional hours as needed

• Accepts, screens, and routes division telephone calls; maintains log of inquiries as required

• Sorts, screens, and distributes incoming and outgoing mail for the Enrollment Management Division

• Operates and oversees maintenance of departmental office equipment

• Makes departmental travel and lodging arrangements, either directly or through travel agencies

• Serves as a liaison with other departments/divisions on basic administrative and/or operational matters

• Registers students as needed

• Performs related duties

Required Qualifications

• Knowledge and level of competency commonly associated with the completion of an associates degree in a course of study related to the occupational field

• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one (1) to two (2) years

• Possession of or ability to readily obtain a valid driver's license for the type of vehicle or equipment operated

Proposed Salary

$35,000 annually

Required Documents to Attach

• Resume
• Cover Letter
• Attach unoffical transcripts if applicable

Knowledge, Skills, & Abilities

• Knowledge of BANNER system

• Knowledge of Board of Regents policies

• Knowledge of University System of Georgia policies

• Knowledge of standard administrative activities and protocols

• Skill in the analysis of problems and the development and implementation of solutions

• Skill in oral and written communication, organizational and human relations

• Skill in operation of office equipment, systems, and software

Apply Before Date

Applications will be reviewed as received.

Contact Information

For more information or questions about a job posting, please contact Human Resources by email at mailto:
For technical support, please contact the Shared Services Center at (877) 251-2644 or mailto:

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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